Liability Disclaimer
C3 Virtual & Fuzion 360
Disclaimer & Limitation of Liability
Last Updated: September 30, 2026
This Disclaimer and Limitation of Liability (“Disclaimer”) applies to the websites, services, directories, resources, and related offerings provided by C3 Virtual and Fuzion 360 (collectively, the “Company,” “we,” “us,” or “our”). By accessing or using our websites or services, submitting information, participating in Fuzion 360, or otherwise engaging with the Company, you acknowledge and accept the provisions of this Disclaimer.
Our Services
The Company operates two distinct service models. C3 Virtual provides managed virtual assistant and business support services to clients, which may include executive and administrative support, business operations, bookkeeping assistance, client and team coordination, marketing support, systems support, and other agreed-upon services. Fuzion 360 provides a platform and related services designed to connect independent virtual assistants (“VAs”) with businesses, entrepreneurs, and other individuals or organizations seeking virtual support (“Clients”). Fuzion 360 may also provide search, referral, shortlist, support, or White Glove services designed to assist Clients in identifying potential VAs. The nature and scope of a particular service may be further governed by a separate service agreement, membership terms, checkout terms, or other written agreement.
Independent VA Relationships
VAs participating in Fuzion 360 are independent professionals and are not employees, agents, partners, joint venturers, or representatives of the Company. The Company does not control the rates, schedules, methods, working conditions, or day-to-day performance of independent VAs who connect with Clients through Fuzion 360. VAs are responsible for their own business operations, taxes, insurance, licensing, equipment, expenses, and compliance with applicable laws. C3 Virtual operates under a different service model, and relationships involving C3 Virtual personnel or contractors are governed by the applicable C3 Virtual service agreement or engagement terms.
Profiles, Applications & User-Provided Information
Information contained in VA profiles, resumes, applications, directory listings, Client submissions, and other user-provided materials may be supplied directly by the individual or business involved. Unless the Company expressly states that a specific credential, reference, qualification, background check, or other item has been independently verified, it should not be assumed to have been independently verified. Terms such as “curated,” “recommended,” “reviewed,” “featured,” “selected,” or “shortlisted” describe aspects of our process and do not constitute a certification, warranty, endorsement, or guarantee of any person's qualifications, character, performance, conduct, or suitability. Users are responsible for the accuracy and completeness of information they provide.
Due Diligence
Clients using Fuzion 360 are solely responsible for determining whether a VA is appropriate for their business and are encouraged to conduct whatever due diligence they consider appropriate, including interviews, skills assessments, reference checks, background screenings, and credential verification. VAs are likewise responsible for evaluating prospective Clients, including the legitimacy of the business, scope of work, expectations, payment reliability, payment terms, and working conditions before accepting an engagement. An introduction, directory listing, recommendation, shortlist, referral, or connection facilitated by the Company does not eliminate either party's responsibility to conduct its own due diligence.
Fuzion 360 Client and VA Relationships
Unless expressly stated otherwise for a particular service, a working relationship resulting from a Fuzion 360 connection is established directly between the Client and VA. The Client and VA are responsible for establishing their own scope of work, rates, payment terms, contracts, deadlines, confidentiality obligations, ownership of work product, termination rights, and other conditions of their engagement. The Company does not set or control an independent VA's rates and does not take a percentage of compensation paid directly by a Client to a VA. Unless expressly stated otherwise, the Company is not a party to the agreement between the Client and VA and does not process, hold, insure, or guarantee payment for work performed by an independent VA.
No Guarantee of Placement, Opportunities, Performance or Results
The Company does not guarantee any particular outcome from use of its services. For Clients, we do not guarantee that a particular VA will be available, accept an engagement, remain available, meet every expectation, perform services to a particular standard, or achieve a specific business, financial, operational, or other result. For VAs, submitting an application or resume, purchasing a membership, appearing on the Insider List or another directory, receiving premium placement, or otherwise participating in Fuzion 360 does not guarantee Client inquiries, interviews, referrals, engagements, projects, income, employment, placement, or any minimum number of opportunities. Payment for a membership or listing provides access to the features associated with that service and is not payment for guaranteed work or Client acquisition.
C3 Virtual Service Disclaimer
C3 Virtual makes reasonable efforts to provide professional services consistent with the agreed scope of an engagement. However, unless expressly guaranteed in a written service agreement, the Company does not guarantee the continued availability of any particular assistant, specific turnaround times, uninterrupted service, or any particular business or financial result. Clients remain responsible for reviewing material work product, maintaining appropriate oversight of their businesses, safeguarding important information, and making final business decisions.
No Legal, Tax, Accounting or Other Professional Advice
The Company may provide administrative services, bookkeeping support, HR support, templates, guides, educational materials, recommendations, resources, or general business information. Unless expressly agreed otherwise in writing and provided by an appropriately qualified professional, these services and materials do not constitute legal, tax, accounting, investment, financial, employment, or other licensed professional advice. Bookkeeping support does not replace the services of a CPA, tax professional, attorney, financial adviser, or other licensed professional where such expertise is required. Clients and VAs remain responsible for their own decisions and for obtaining qualified professional advice when appropriate.
Confidentiality, Data & Security
The Company takes reasonable measures to safeguard information entrusted to it; however, no website, email system, cloud platform, database, electronic communication, or internet-based service can be guaranteed to be completely secure. Clients and VAs are responsible for maintaining appropriate safeguards for information exchanged with one another, including passwords, credentials, financial information, customer data, employee information, and other sensitive or confidential information. Users are responsible for maintaining secure credentials, limiting access appropriately, maintaining backups when appropriate, and complying with privacy, security, recordkeeping, and data-protection requirements applicable to their businesses. The Company's collection and use of personal information is separately addressed in its Privacy Policy.
Third-Party Services
The Company may use, recommend, link to, or integrate with third-party websites, software, payment processors, communication platforms, accounting systems, automation tools, cloud services, or other providers. The Company does not control third-party providers and is not responsible for their availability, security, accuracy, performance, policies, outages, errors, data loss, acts, or omissions. Use of third-party services may be subject to separate terms, policies, and agreements established by those providers.
Disputes Between Fuzion 360 Clients and VAs
Clients and independent VAs are responsible for resolving disputes arising from their direct working relationships, including disputes involving payment, performance, deadlines, scope of work, confidentiality, termination, or ownership of work product. The Company may, in its sole discretion, attempt to facilitate communication between the parties but has no obligation to investigate, mediate, arbitrate, enforce, or resolve a dispute. Any assistance provided by the Company does not make the Company a party to the underlying agreement or dispute.
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S WEBSITES, PLATFORM FEATURES, DIRECTORIES, RESOURCES, AND RELATED SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, EXCEPT TO THE EXTENT OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT. THE COMPANY DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND THE FITNESS OR SUITABILITY OF ANY VA, CLIENT, INFORMATION, RESOURCE, OR RESULT. THE COMPANY DOES NOT WARRANT THAT ITS WEBSITES OR PLATFORM FEATURES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM ARISING OUT OF OR RELATING TO THE USE OF THE COMPANY'S WEBSITES OR SERVICES. WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL NOT BE RESPONSIBLE FOR LOSSES ARISING FROM THE ACTS OR OMISSIONS OF A CLIENT OR INDEPENDENT VA; NON-PAYMENT; MISSED DEADLINES; ERRORS OR OMISSIONS IN WORK PRODUCT; INACCURATE USER-PROVIDED INFORMATION; FAILED OR UNSUCCESSFUL ENGAGEMENTS; CONTRACTUAL DISPUTES BETWEEN USERS; THIRD-PARTY SERVICES; OR SECURITY INCIDENTS OUTSIDE THE COMPANY'S REASONABLE CONTROL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO A PARTICULAR PAID SERVICE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO THE COMPANY BY THE CLAIMING PARTY FOR THAT SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR CLAIMS ARISING FROM A FREE SERVICE OR USE OF THE WEBSITE FOR WHICH NO AMOUNT WAS PAID TO THE COMPANY, THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED $100. Nothing in this Disclaimer excludes or limits liability that cannot lawfully be excluded or limited.
Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its owners, affiliates, officers, employees, contractors, representatives, and agents from and against claims, demands, proceedings, damages, judgments, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your misuse of the Company's services; information, content, or materials you provide; your violation of applicable law or another person's rights; your acts or omissions in connection with another user; or your contractual, business, independent-contractor, or working relationship with a Client, VA, or other third party. This obligation applies only to the extent permitted by applicable law.
Governing Law
This Disclaimer and matters arising from or relating to the Company's websites or services shall be governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise. Any dispute-resolution or arbitration requirements contained in an applicable service agreement, membership agreement, or Terms of Service will govern disputes subject to that agreement.
Other Agreements
This Disclaimer supplements, and does not replace, any applicable service agreement, membership terms, checkout terms, Privacy Policy, Terms of Service, or other written agreement between the Company and a Client or VA. If a specific written agreement contains terms that conflict with this Disclaimer, the terms of that agreement will control to the extent of the conflict.
Acknowledgment
By accessing or using the Company's websites or services, submitting information or a profile, participating in Fuzion 360, or otherwise engaging with the Company, you acknowledge that you have read and understood this Disclaimer and Limitation of Liability.